Walkingspree.com is a new online wellness company that is combining technology and fitness. They have online health and well-being coaches to help people trying to live a healthier lifestyle and lose weight. Members can track fitness activity by using their innovative pedometer by uploading data via a USB connector.
Currently, the company is a looking for a Customer Support Technician to answer phones, and respond to emails. Some of the other expectations are as follows:
* Identify, research, and resolve customer issues using the WalkingSpree program — this includes technical support related questions
* Provide customers with product and service information.
* Transfer customer calls to appropriate staff.
* Follow-up on customer inquires not immediately resolved.
- follow up with those who have not activated their accounts
- activation related items
- respond/forward/monitor web based issues on site
* Complete call logs and reports.
* Recognize, document and alert the supervisor of trends in customer calls.
* Recommend process improvements.
* Assist in office administrative duties that may include account mangement support and content placement on the website.
* Occasionally sell product via phone and place customer orders in computer system.
* Upsell products and services.
* Other duties as assigned.
This sounds like an exciting and wonderful full-time opportunity for anyone wanting to work at home. They mention also there are opportunities for advancements. Getting in with a company when they are starting out is often a great idea, as you can grow along with them.
Here is the website for those who are interested http://www.walkingspree.com/jobs
